The ride during which we understood the system

Our first tuk-tuk experience was memorable. We were eager to explore the city, but we made the mistake of not using the GRAB or PassApp apps. We tried to negotiate directly with a driver, which led to total confusion about our destination. After several minutes of discussion, the driver ultimately got lost, and we realised that these apps are essential to avoid such inconveniences.

Before getting in

Before getting into a tuk-tuk, it's crucial to choose your starting and ending points carefully. By using GRAB or PassApp, you can enter your destination and see the estimated price before you even get in. This will help avoid misunderstandings with the driver. Additionally, it’s recommended to install these apps before your departure and to test them as soon as you arrive at the airport.

During the ride

Once on the road, the experience is often enjoyable. With the wind in your hair, you navigate through the bustling streets, but it’s important to stay alert. Drivers generally do not speak English and can sometimes get lost, even with an app. Don’t hesitate to point out landmarks or use maps to assist them.

Photo by Chris Tweten on Unsplash
Photo by Chris Tweten on Unsplash

Payment, tipping, and change

Payment for tuk-tuks is generally straightforward. Rides cost a few dollars, but it’s good to check the price on the app before setting off. As for tipping, it’s appreciated but not mandatory. Having small change is a plus, as drivers may not always have change to give back.

Apps or direct negotiation

We learned to favour the apps for ordering our tuk-tuks. GRAB and PassApp are reliable and allow you to know the price in advance. However, if you find yourself in a situation where the app is unavailable, direct negotiation can work, but be prepared to discuss the price and clearly indicate your destination.

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