Politique de confidentialité

Dernière mise à jour : 22 avril 2026

1. Data Controller

The data controller for the data collected on the site easy-cambodia.com is:

• Company Name: ARWAY Pte. Ltd.
• Head Office: Singapore
• Website: easy-cambodia.com
• Contact Email: support@easy-cambodia.com

2. Data Collected

2.1 Automatically Collected Data

During each visit, our host may automatically record limited technical information for security and proper functioning of the service:

• IP Address (anonymized)
• Browser Type and Version
• Operating System
• Visited Pages and Timestamps
• Referrer (previous page address)

This data is technical log data and is not used for profiling purposes.

2.2 Data Collected via the Contact Form

If you contact us via the form available on the Contact page, we only collect:

• Your First Name (optional)
• Your Email Address
• The Content of Your Message

This data is used exclusively to respond to your request and is not subject to any further processing for commercial purposes.

2.3 Data Not Collected

Easy Cambodia does not collect:

• Payment Data (no purchases on this site)
• Precise Location Data
• Biometric or Health Data
• Data from Minors (we target an adult audience)

3. Purposes and Legal Bases

We process your data on the following legal bases:

• Legitimate Interest (Article 6.1.f of the GDPR): ensuring the security of the site, detecting abusive access, establishing anonymous traffic statistics.
• Consent (Article 6.1.a of the GDPR): placing non-essential analytical cookies, if you accept them.
• Execution of Pre-contractual Measures (Article 6.1.b of the GDPR): processing messages received via the contact form.

4. Retention Period

• Technical Logs: 12 months maximum, in accordance with legal obligations.
• Emails and Contact Messages: 3 years from the last exchange, then deletion.
• Analytical Cookies: 13 months maximum (according to CNIL recommendations).

5. Cookies and Trackers

5.1 Strictly Necessary Cookies

These cookies ensure the proper functioning of the site (remembering your language preferences, security). They do not require your consent.

5.2 Analytics and Affiliate Tracker (with Consent)

If you accept full measurement via the cookie banner, we may:

• use an audience measurement tool (Matomo) with standard cookies for more detailed statistics (sessions, returning visitors);
• load the GetYourGuide Analytics script (widget.getyourguide.com) to measure how our affiliate links perform on this site.

Without this choice, only a minimal Matomo mode without Matomo cookies may run; the GetYourGuide script is not loaded on our pages.

You can withdraw your consent at any time via the cookie management tool accessible at the bottom of the page.

5.3 GetYourGuide Third-Party Cookies

In addition, links to GetYourGuide (affiliate partner) may place third-party cookies when you click one of our links and visit their site, even if you did not accept full measurement on Easy Cambodia. These cookies are subject to GetYourGuide's privacy policy, available at getyourguide.fr/pages/privacy-policy.

Easy Cambodia does not have access to these third-party cookies and does not control their use.

5.4 Manage Your Preferences

Most browsers allow you to refuse or delete cookies. Check your browser's help for more information. Please note that disabling certain cookies may affect the proper functioning of the site.

6. Affiliate Links

Easy Cambodia participates in the GetYourGuide Affiliate Program. Some links on this site are affiliate links: if you book an activity through one of these links, Easy Cambodia receives a commission paid by GetYourGuide. This mechanism incurs no extra cost to you.

Affiliation does not influence our editorial recommendations: we only mention experiences that we have experienced or that meet the standards we uphold. For more information, see our Affiliate Transparency page.

As a participant in the GetYourGuide program, ARWAY Pte. Ltd. is required to disclose this business relationship in accordance with FTC (Federal Trade Commission) rules and ARPP (Professional Advertising Regulatory Authority) recommendations.

7. Sharing with Third Parties

Easy Cambodia does not sell, rent, or share your personal data with third parties for commercial purposes.

Data may be transmitted to technical providers only in the following cases:

• Site Host: in the context of providing hosting services, within the strict limits of this contract.
• Measurement tools (Matomo, GetYourGuide Analytics): only if you have consented to full measurement via the cookie banner.
• Legal Obligations: if required by law (judicial requisition, legal obligation).

All our providers are subject to contractual confidentiality obligations and can only use your data for the purposes for which it was transmitted to them.

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the amended Data Protection Act, you have the following rights:

• Right of Access: to obtain confirmation that data concerning you is being processed, and to obtain a copy.
• Right to Rectification: to have inaccurate or incomplete data corrected.
• Right to Erasure: to request the deletion of your data in the cases provided by the GDPR.
• Right to Restriction: to request the temporary suspension of processing your data.
• Right to Object: to object to processing based on legitimate interest.
• Right to Data Portability: to receive your data in a structured, machine-readable format.
• Right to Withdraw Consent: to withdraw any previously given consent at any time.

To exercise these rights, please send your request via email to support@easy-cambodia.com. We commit to responding within one month from the receipt of your request.

If you believe, after contacting us, that your rights are not being respected, you have the option to file a complaint with the CNIL (National Commission on Informatics and Liberty): www.cnil.fr.

9. Security

Easy Cambodia implements appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. The site is served over HTTPS (TLS) and contact data is stored in restricted access systems.

However, no data transmission system over the internet is 100% infallible. In the event of a data breach that may pose a high risk to your rights and freedoms, we will inform you as soon as possible, in accordance with Article 34 of the GDPR.

10. Modifications to this Policy

We may need to modify this privacy policy to reflect changes in our practices or applicable regulations. The date of the last update at the top of the page will be updated with each modification.

In the event of a substantial modification, we will inform you with a visible notice on the site or, if you have provided us with your email address, by email.