Smile Shop
The go-to e-commerce platform in Cambodia: a super-app for online shopping across a multitude of categories, with national delivery and local payment options.
Often compared to the local equivalents of Amazon or JD.com, Smile Shop is a super-app focused on online sales: electronics, fashion, beauty, home appliances, and Khmer products (Kampot pepper, cashews, jasmine rice, etc.).
Logistics. The brand emphasizes fast delivery — typically within 24 hours in Phnom Penh and within 72 hours in other provinces — with ZTO Express as its logistics partner.
Guarantees. It offers a policy of authenticity, free returns within 7 days, and exchanges within 14 days (according to the conditions published on the platform).
Payments. Payment options include Visa, Mastercard, Wing, ABA Pay, WeChat Pay, and cash on delivery.
Access. Available on Google Play and App Store, the official site is smileshop.com.kh, with offices located at #23B, street 169, Veal Vong area, Khan Prampi Makara, Phnom Penh.
Other contacts (official source): Smart +855 (0) 16 990 145 · Chinese line +855 (0) 85 218 333 · jack.ceo@smileshop.com.kh — along with the Cellcard number and customer service email below.
User feedback. Reviews often highlight the ease of ordering and responsiveness; some occasionally mention high delivery fees for certain items or areas for improvement in app usability.
In Phnom Penh, Smile Shop truly stands out with its extensive product range, from local delights like Kampot pepper to trendy clothing, all just a few clicks away and delivered in record time. It's like having the Cambodian market at your fingertips, without leaving home.
Géraldine & Jean-Pierre
Photo gallery
Sources officielles
- Address: #23B, rue 169, Veal Vong, Khan Prampi Makara (7 Makara), Phnom Penh, Cambodge.
- Website: www.smileshop.com.kh
- Phone: +855 (0) 95 333 003
- Email: customercare@smileshop.com.kh